Maze

Lab notes

Questions on file

What research methods does Maze support?

Maze supports both qualitative and quantitative research methods including moderated interviews, surveys, prototype testing, usability testing, live website testing, mobile testing, card sorting, and tree testing. The platform allows teams to run the method that the decision demands, from interviews to concept testing and market research.

How does Maze help teams move faster with research?

Maze helps teams source user feedback in 1-2 days instead of weeks, with AI assistance for study building and moderation. The platform automates reporting and analysis so teams can quickly move from research to insights and decisions. Teams can also scale research capacity by enabling multiple team members to conduct rigorous research.

What security measures does Maze have in place?

Maze is SOC 2 Type II certified and provides multiple security features including encrypted transmission of all traffic via SSL, access control with passwords and role-based permissions, AWS data center security, GDPR compliance, Single Sign On (SSO) authentication, and private workspaces with role-based access.

How many participants can be recruited from Maze's panel?

Maze has a panel of over 6 million engaged participants worldwide. Teams can recruit from this panel with custom demographic targeting and screening, or bring their own participants.

What makes Maze different from other research tools?

Maze consolidates recruiting, testing, and analysis into one unified platform, eliminating the need for multiple point solutions. It features research-grade AI to maintain rigor while improving speed and scale. The platform is designed to establish baselines, continuously monitor changes, surface assumptions, run targeted studies, and close the loop between research and decisions to create a system of continuous learning.