Manage your email, notices and account closure
Control notice emails, update your sign-in address, or request account deletion and data removal.
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Adjust your notice settings
Every notice email carries a one-click unsubscribe option for that category. For finer control, visit /account/notifications to set each notice type and its frequency. Some messages cannot be switched off: receipts, refunds, payment alerts, listing holds and security notices are sent to you at all times.
Update your sign-in address
Open /account/email and submit a change request with your new address. We send a confirmation to both your current and new address to verify the switch. Once complete, you receive a security notice marking the alteration.
Request account or data removal
Submit a removal request via /account/privacy, or write directly to launch@zinndigital.com. Use the address registered on your account. We reply by email to confirm what gets deleted: your account record, founder profile and all personal data tied to it. Tax records and invoices remain on file for the period required by law. See /privacy for the full picture of how your data is managed.
For your own files: /account/privacy has a Download my data button that builds a zip of your account, listings, orders and invoices.
Questions people ask
- Can I turn off all emails?
- No. Receipts, refunds, payment issues, listing holds and security notices will always reach you. Other notice types can be disabled or scheduled via /account/notifications.
- Do I need to confirm my new email address?
- Yes. When you request a change from /account/email, we send confirmation to both addresses. The switch takes effect once verified.
- What happens to my invoices when I close my account?
- Invoices and tax records are retained for as long as the law requires, separate from your deleted account and personal data.